Establishing a connected oversight model between IFAs + Wealth Managers

A relationship built around shared customer outcomes

The relationship between Independent Financial Advisers (IFAs) and Wealth Managers is fundamental to the delivery of good customer outcomes. IFAs assess customer needs and recommend solutions. Wealth Managers provide investment solutions and, depending on their operating model, may undertake product manufacturing, discretionary investment management and/or portfolio services.

The Challenge

Oversight between IFAs and Wealth Managers remains hindered by fragmented systems and manual processes. Due diligence questionnaires, Consumer Duty data and governance documentation are still largely exchanged via email and outdated technology. The challenge is establishing continuous visibility throughout the relationship.